EMERGENCY: Call or text 988

Welcome to the Department of Behavioral Health and Intellectual Disabilities Services

Department of Behavioral Health and Intellectual disAbility Services

24-hour Suicide Prevention and Crisis Intervention Services

Help is available 24 Hours a Day, 7 days a week.

DBHIDS operates a 24-hour call center to assist people and their families with behavioral health crises.

Callers needing help or persons wanting to obtain help for others can call 215-686-4420 at any time of the day or night for the following problems:


  • Depression
  • Feelings or thoughts of wanting to harm themselves or others
  • Feelings of hopelessness, worthlessness or that no one cares about them
  • Difficulty dealing with various life stresses
  • Anger issues
  • Addictions and substance use problems
  • Relationship problems
  • Other emotional issues or stresses

Compassionate, trained professionals answer all calls 24-hours a day, 7 days a week. Callers will have the opportunity to discuss their problem and will receive appropriate counseling, guidance, assessment and referral for prompt treatment or other services if necessary.

Help is just a phone call away—–215-686-4420

Important Numbers:
24/Hr Suicide Prevention and Crisis Intervention Service 215-686-4420
National Suicide Prevention Lifeline 1-800-273-TALK(8255)
Red Nacional de Prevenci’on del Suicidio 1-888-628-9454

Additional Services: Various training and educational presentations are available to professional agencies and the public pertaining to accessing and utilizing the various behavioral health crisis intervention services that are available from the Acute Services Unit.

For more information call 215-685-6440