IN CRISIS: Call or text 988

DBHIDS - Department of Behavioral Health and Intellectual Disability Services.

Department of Behavioral Health and Intellectual disAbility Services

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IN CRISIS: Call or text 988

DBHIDS - Department of Behavioral Health and Intellectual Disability Services.
Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

IN CRISIS: Call or text 988

DBHIDS - Department of Behavioral Health and Intellectual Disability Services.
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Exact matches only
Search in title
Search in content
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Provider's Portal

DBHIDS provides comprehensive behavioral health and intellectual disability services through our network of providers. We work closely with our providers to ensure they provide high quality care to Philadelphians receiving services.

  • The Network Improvement and Accountability Collaborative (NIAC) is now part of the DBHIDS Quality Management and Compliance (QMaC) Unit. NIAC will continue to provide resources, information, and training for providers as well as on-site evaluation and assessments to enhance services within the DBHIDS provider network.

NOTICES

DBHIDS offers our network of providers training and technical assistance. Please follow the links below to explore the opportunities available.

The DBHIDS Learning Hub offers no-cost eLearning courses, webinars, and virtual classes to behavioral health professionals in Philadelphia. To create an account with the DBHIDS Learning Hub, please click here and complete the form.

For assistance, email DBHIDS.LearningHub@phila.gov.

Behavioral Health Training and Education Network (BHTEN) offers more than 200 training and education events for behavioral health professionals, persons in recovery, and families.

For more information, visit the BHTEN website or contact us here.

CBH Provider Training and Development offers all Community Behavioral Health contracted providers virtual trainings through the DBHIDS Learning Hub on clinical processes and supervision and specialty topics.

CBH Provider Training and Development works collaboratively with providers through the technical assistance process to create and implement individualized actions plans to address organizational goals. All training offerings are advertised through the CBH Provider News Blast.

If you have any questions regarding training or technical assistance, contact CBH Provider Training and Development at cbh.ptd@phila.gov.

Mental Health First Aid training is offered at no cost to all people who live or work in Philadelphia. MHFA teaches how to help a person who may be experiencing a mental health crisis or problem.

For more information, visit healthymindsphilly.org/MHFA.

Networks for Training and Development, Inc. offers quality training, technical assistance, and demonstration for individuals with disabilities, families, organizations, and neighborhoods.

For more information, visit networksfortraining.org.

Evidence-based Practice and Innovation Center (EPIC) offers education and resources to support the selection, implementation and sustainability of evidence-based practices.

For more information, visit dbhids.org/epic.

To ensure providers are well informed with regard to the latest information about behavioral health and intellectual disability services, below are a variety of helpful resources, forms, and guidelines.

Behavioral Health Case Management

 

DBHIDS Compliance Program

The City of Philadelphia Department of Behavioral Health and Intellectual disAbility Services’ Provider & Program Management unit provides oversight for the operations, programmatic, and fiscal aspects of the behavioral health system through our network of providers. We work closely with our providers to ensure quality behavioral health services for the uninsured Philadelphians receiving behavioral health services.

The City of Philadelphia’s DBHIDS provides stringent oversight and monitoring to ensure that Philadelphia residents receive quality services across the provider network. Oversight and monitoring efforts minimize fraud, waste, abuse, and risk; guide policy and practices; and elevate industry standards.
 
The DBHIDS Quality Management and Compliance (QMaC) Unit is responsible for strengthening system-wide quality, minimizing risk, and ensuring compliance with federal, state, and local requirements. QMaC includes four primary functional areas, outlined in detail at DBHIDS.org/QMaC.
 
Providers must meet the standards of excellence detailed in the Network Inclusion Criteria 3.0 in order to be recognized as part of the DBHIDS network, regardless of funding stream.
The Provider & Program Management (PPM) unit, formerly known as the Operations-Fiscal (OPSFIS) unit, is responsible for the budgets, negotiations, and financial monitoring of contracted agencies providing quality services to the residents of Philadelphia.
 
By managing contract compliance and fiscal oversight, this unit ensures agencies deliver quality services in the most efficient and fiscally responsible manner.
June 2025: Learning Hub Downtime

To improve the experience for all DBHIDS Learning Hub users, we are excited to announce that the Learning Hub will be undergoing an upgrade. During the upgrade, the DBHIDS Learning Hub will be unavailable and all encrypted data – specifically user passwords – will be deleted. To regain access to the DBHIDS Learning Hub following the update, all users must reset their account passwords beginning June 29.

Please note the following:

  • The DBHIDS Learning Hub will be unavailable from 6 p.m. June 28 to 6 a.m. June 29 while we complete the upgrade.
  • All user information will be retained during the upgrade, but you will need to reset your password to regain access to your account once the system is back online.
  • To reset your password, simply visit the DBHIDS Learning Hub website and click the “Forgot My Password” link. This will send a password reset email to the username we have on file.
  • If you need any assistance with this process or have any questions, please feel free to reach out to our Help Desk at DBHIDS.LearningHub@phila.gov.

We appreciate your understanding and look forward to offering an even better Learning Hub experience once the upgrade is complete.

Last modified: Jul 24, 2026 @ 10:38 am