Phila.gov
Provider's Portal
NOTICES:
- FY 2025 DBHIDS 4th Quarter Memorandum – July 18, 2025
- FY 2025 MH 4th Quarter Invoice Instructions
- DDAP-SCA Contract Letter FY 2024- July 24, 2023
- FY 2023 DBHIDS 4th Quarter Memorandum – July 18, 2023
- FY 2024 Wage Letter – June 20, 2023
- Provider Critical Reminder: ‘Gun Form’
- DBHIDS Provider Notice: Medication Assisted Treatment (MAT)
- Executive Directors’ Meetings: Agendas, presentations, minutes, and more
- COVID-19 Guidance for providers
DBHIDS provides comprehensive behavioral health and intellectual disability services through our network of providers. We work closely with our providers to ensure they provide high quality care to Philadelphians receiving services.
- To best assist our providers, we provide helpful resources, information and trainings as well as on-site evaluations and assessments, like our Network Improvement and Accountability Collaborative (NIAC).
- Provider agencies and prospective provider agencies can learn more about how to provide services through:
- Community Behavioral Health (CBH)
- Behavioral Health Division
- Single County Authority (formerly Office of Addiction Services)
- Intellectual disAbility Services
To The Provider Network:
We offer training and technical assistance to behavioral health service providers. Please follow the links below to explore the training opportunities that are available.
- The DBHIDS Learning Hub – offers no-cost eLearning courses, webinars, and virtual classes to behavioral health professionals in Philadelphia. To create an account with the DBHIDS Learning Hub, please click here and complete the form. For new user directions and access code, click here. For assistance, email DBHIDS.LearningHub@phila.gov.
- Behavioral Health Training and Education Network(BHTEN) – offers over 200 training and education events for behavioral health professionals, persons in recovery and families. For more information, visit our website or contact us here.
- CBH Provider Training and Development – offers all Community Behavioral Health contracted providers virtual trainings through the DBHIDS Learning Hub on clinical processes and supervision and specialty topics on a monthly and quarterly basis. Additionally, recorded virtual trainings are also available on the DBHIDS Learning Hub. CBH Provider Training and Development works collaboratively with providers, through the technical assistance process, to create and implement individualized actions plans to address organizational goals. All training offerings are advertised through the CBH Provider News Blast. Please register here for the CBH Provider News Blast and to receive notification of our upcoming trainings. If you have any questions regarding training or technical assistance, contact CBH Provider Training and Development (PT&D) at cbh.ptdtechnicalassistance@phila.gov.
- Mental Health First Aid– offered at no cost to all people who live and/or work in Philadelphia, MHFA teaches how to help a person who may be experiencing a mental health related crisis or problem. For more information, visit healthymindsphilly.org/MHFA.
- Network for Training and Development, Inc.– offers quality training, technical assistance, and demonstration for individuals with disabilities, families, organizations, and neighborhoods. For more information, visit networksfortraining.org.
- Training Director’s Collaborative– a network of Training Director’s, Managers and Coordinators from Behavioral Health Organizations in Philadelphia who develop curriculum coordinate training and professional development opportunities for behavioral health service staff. We gather to network, share expertise and explore possibilities for collaboration. If you would like to join this group, email Brienne.Jennings@phila.gov.
- Evidence-based Practice and Innovation Center (EPIC) – offers education and resources to support the selection, implementation and sustainability of evidence-based practices. For more information, visit dbhids.org/epic, email epic_dbhids@phila.gov, and/or follow @phillyepic on Twitter.
To ensure providers are well informed with the latest information about behavioral health and intellectual disability services, below are a variety of helpful resources, forms and guidelines.
Policies & Procedures:
- DBHIDS Language Access Procedure for Providers
- Heat Safety
- HIPAA Resources-Update coming soon
Resources:
- Letters of Support Request Policy
- DBHIDS Practice Guidelines
- Grant Opportunities
- CBH Provider Directory
- Guidance on Verifying Identity for the Purpose of Providing Substance Use Disorder Services
Forms and Other Documents:
Behavioral Health Case Management
In its efforts to more fully integrate services, DBHIDS has developed a referral packet for all behavioral health case management services. The Office of Mental Health and Community Behavioral Health’s Targeted Case Management Unit has adopted a new application effective November 1, 2015. For more information, see below:
The City of Philadelphia Department of Behavioral Health and Intellectual disAbility Services’ Provider & Program Management unit, also referred to as the PPM unit, provides oversight for the operations, programmatic, and fiscal aspects of the behavioral health system through our network of providers. We work closely with our providers to ensure quality behavioral health services for the uninsured Philadelphians receiving behavioral health services.
Fiscal Year 2026 Documents
- FY26 General Budget Instructions
- FY26 Budget Document List
- FY26 IDS-EI Instructions for Preparing Forms
- FY26 IDS-EI Budget Forms
- FY26 IDS-EI Specific Instructions (PFS)
- FY26 IDS-EI Specific Instructions (FFS)
- FY26 IDS-EI Budget Forms for FFS Only Providers
- FY26 MH Budget Forms
- FY26 MH Instructions for Preparing Forms
- FY26 MH Attachment A
- FY26 SCA Instructions for Preparing Forms
- FY26 SCA Budget Forms
- FY26 SCA Scope of Work
- OMHSAS Bulletin
- MWDSBE Smartsheet
- Philadelphia County Funding Request Form
Fiscal Year 2025 Documents
- FY25 General 1st, 2nd, 3rd Quarter Invoice Instructions email
- FY25 MH Invoice Forms Checklist
- FY25 MH Invoice Forms
- FY25 MH 1st 2nd 3rd Quarter Invoice Instructions
- FY25 MH 4th Quarter Invoice Instructions
- FY25 SCA Invoice Forms Checklist
- FY25 SCA Quarterly Invoice Instructions
- FY25 SCA Invoice Forms
The City of Philadelphia Department of Behavioral Health and Intellectual disAbility Services (DBHIDS) maintains stringent oversight and monitoring functions to ensure that individuals receive quality services across the provider network. Oversight and monitoring efforts minimize fraud, waste, abuse, and risk; guide policy and practices; and elevate industry standards.
These functions include:
- The Network Improvement and Accountability Collaborative (NIAC)
- Compliance
- Quality Management
- Claims Management
- Fiscal Management
- Program Analysts
Providers must meet the standards of excellence detailed in the Network Inclusion Criteria 3.0 in order to be recognized as part of the DBHIDS network, regardless of funding stream: Network Inclusion Criteria (NIC) 3.0
The Provider & Program Management (PPM), unit formerly the Operations-Fiscal (OPSFIS) unit, is responsible for the budgets, negotiations, and financial monitoring of contracted agencies providing behavioral health services.
By managing contract compliance and fiscal oversight, this unit ensures agencies deliver quality behavioral health services in the most efficient, fiscally responsible manner.
June 2025: Learning Hub Downtime
To improve the experience for all DBHIDS Learning Hub users, we are excited to announce that the Learning Hub will be undergoing an upgrade. During the upgrade, the DBHIDS Learning Hub will be unavailable and all encrypted data – specifically user passwords – will be deleted. To regain access to the DBHIDS Learning Hub following the update, all users must reset their account passwords beginning June 29.
Please note the following:
- The DBHIDS Learning Hub will be unavailable from 6 p.m. June 28 to 6 a.m. June 29 while we complete the upgrade.
- All user information will be retained during the upgrade, but you will need to reset your password to regain access to your account once the system is back online.
- To reset your password, simply visit the DBHIDS Learning Hub website and click the “Forgot My Password” link. This will send a password reset email to the username we have on file.
- If you need any assistance with this process or have any questions, please feel free to reach out to our Help Desk at DBHIDS.LearningHub@phila.gov.
We appreciate your understanding and look forward to offering an even better Learning Hub experience once the upgrade is complete.