Department of Behavioral Health and Intellectual disAbility Services

In cases of emergency related to mental health or substance use-related crisis, Crisis Response Centers (CRCs) operate 24/7 and offer emergency evaluations to help determine the most appropriate level of care and services. There are five CRCs available to serve city residents requiring emergency behavioral health services, providing needed care in a safe setting. In many cases, they will help link individuals using opioids to one of the community-based medication assisted treatment (MAT) providers as appropriate. To find available MAT facilities, please visit our Medication Assisted Treatment page.

Crisis Response Centers (CRC) open 24 hours a day serving adults in Philadelphia:

• Einstein CRC (Germantown)
  5501 Old York Road – map
  Philadelphia, PA 19141
  215-951-8300
• Friends Hospital CRC (Northeast Philadelphia)
  4641 Roosevelt Blvd. – map
  Philadelphia, PA 19124
  215-831-2600
• Pennsylvania Hospital CRC (Center City/South Philadelphia)
  801 Spruce St. – map
  Philadelphia, PA 19107
  215-829-5433
• Temple University/Episcopal CRC (North Philadelphia)
  100 E. Lehigh Ave. – map
  Philadelphia, PA 19125
  215-707-2577
• HUP Cedar CRC – Hospital of the University of Pennsylvania
  501 S. 54th St. – map
  Philadelphia, PA 19143
  215-748-9000
• NET Access Point (Substance Use Treatment)
  1007 W. Lehigh Ave. – map
  Philadelphia, PA 19133
  215-408-4987

Children’s Crisis Services

For assistance with a behavioral health emergency involving someone younger than 18, contact the Philadelphia Crisis Line at 988. This team is available to provide telephonic support and guidance on involuntary commitments and should be contacted to request a Children’s Mobile Crisis Team (CMCT). For more information, please view the CMCT FAQ.

If a young person is experiencing emotions or behaviors that may cause a life-threatening injury to self or others, please contact:

• The Philadelphia Children’s CRC
  3300 Henry Ave., Falls Two Building, 3rd Floor – map
  Philadelphia, PA 19129
  215-878-2600

• Children’s Hospital of Philadelphia (CHOP) Behavioral Health and Crisis Center (at HUP Cedar)
  501 S. 54th St. – map
  Philadelphia, PA 19143
  445-428-5800

Our main priority is to ensure that all children throughout the City of Philadelphia have access to behavioral health services and resources. For additional information please review the notice of the children’s crisis resources.

For more information about behavioral health services, please contact Community Behavioral Health (CBH) Member Services at 888-545-2600.

Resources

Children’s Response Centers and Additional Resources

Assessments Centers and Crisis Response Centers

Below is a map detailing Crisis Response Center locations and regions covered. Please see full addresses and links to interactive maps for each CRC above.