EMERGENCY: Call or text 988

Welcome to the Department of Behavioral Health and Intellectual Disabilities Services

Department of Behavioral Health and Intellectual disAbility Services

Assessment Centers & Crisis Response

In cases of emergency related to mental health or substance use-related crisis, Crisis Response Centers (CRCs) operate 24/7 and offer emergency evaluations to help determine the most appropriate level of care and services. There are five CRCs available to serve city residents requiring emergency behavioral health services, providing needed care in a safe setting. In many cases, they will help link individuals using opioids to one of the community-based medication assisted treatment (MAT) providers as appropriate. To find available MAT facilities, please visit our Medication Assisted Treatment page.

CRCs serving adults in Philadelphia:

  • Einstein CRC (Germantown)
    5501 Old York Road – map
    Philadelphia, PA 19141
  • Friends Hospital CRC (Northeast Philadelphia)
    4641 Roosevelt Blvd. – map
    Philadelphia, PA 19124
  • Pennsylvania Hospital CRC (Center City/South Philadelphia)
    801 Spruce St. – map
    Philadelphia, PA 19107
  • Temple University/Episcopal CRC (North Philadelphia)
    100 East Lehigh Ave. – map
    Philadelphia, PA 19125
  • HUP Cedar CRC – Hospital of the University of Pennsylvania
    501 S. 54th St. – map
    Philadelphia, PA 19143
    (215) 748-9000

Children’s Crisis Services

For assistance with a behavioral health emergency involving someone younger than 18, contact the Philadelphia Crisis Line at 988. This team is available to provide telephonic support and guidance on involuntary commitments and should be contacted to request a Children’s Mobile Crisis Team (CMCT). For more information, please view the CMCT FAQ.

If a young person is experiencing emotions or behaviors that may cause a life-threatening injury to self or others, please contact:

  • The Philadelphia Children’s CRC
    3300 Henry Ave., Falls Two Building, 3rd Floor – map
    Philadelphia, PA 19129
  • Children’s Hospital of Philadelphia Behavioral Health and Crisis Center
    501 S. 54th St. – map
    Philadelphia, PA 19143

Our main priority is to ensure that all children throughout the City of Philadelphia have access to behavioral health services and resources. For additional information please review the notice of the children’s crisis resources.

For more information about behavioral health services, please contact Community Behavioral Health (CBH) Member Services at 888-545-2600.


Children’s Response Centers and Additional Resources

Assessments Centers and Crisis Response Centers

Below is a map detailing Crisis Response Center locations and regions covered. Please see full addresses and links to interactive maps for each CRC above.

Crisis Response Centers Map 2023

For those seeking service, it is recommended that you have ID in order to expedite admission and assessment.

Last modified: Apr 17, 2024 @ 12:09 pm