Assessments Centers and Crisis Response Centers in Philadelphia

Below is a map listing locations with Behavioral Assessment Centers (BAC), listed in blue, and Crisis Response Centers (CRC), listed in green. Facilities with both BAC and CRC services are listed in yellow. The BACs serve as a point of entry for mental health and addiction recovery programs and determine which level and type of care best meets the needs of people with substance use histories and challenges based on the Pennsylvania Client Placement Criteria (PCPC) assessment guidelines. In cases of emergency related to mental health or addiction-related crisis, CRCs operate 24/7 and can do emergency evaluations to help determine the most appropriate level of care and services to provide linkages to these programs. BACs provide urgent assessments for addiction services only and do not operate 24/7. In many cases, they will help link individuals using opioids to one of the community-based medication assisted treatment (MAT) providers as appropriate. To find available MAT facilities, please visit our Medication Assisted Treatment page.

Children’s Crisis Services

For assistance with a behavioral health emergency involving a child under the age of 18, contact the Philadelphia Crisis Line (formerly known as Acute Services) at 215-685-6440. This team is available to provide telephonic support and guidance on involuntary commitments, and should be contacted to request a Children’s Mobile Crisis Team (CMCT). For more information please view the CMCT FAQ document.

If a child is experiencing emotions or behaviors that may cause a life-threatening injury to self or others, he/she may should go to the Philadelphia Children’s Crisis Response Center located at 3300 Henry Avenue, Falls Two Building, 3rd Floor, Philadelphia, PA 19129; they can be reached at 215-878-2600.

Our main priority is to ensure that all children throughout the City of Philadelphia have access to behavioral health services and resources. For additional information please review the notice of the children’s crisis resources.

For more information about behavioral health services, please contact Community Behavioral Health (CBH) Member Services at 888-545-2600.

If you would like to see only BACs or only CRC facilities, click the following icon on the Google Map:

This will allow you to select which type of facility you would like to view.

Resources

New Children’s Response Centers and Additional Resources released Jan. 5, 2018.

Assessments Centers and Crisis Response Centers

For those seeking service, it is recommended that you have ID in order to expedite admission and assessment.