Department of Behavioral Health and Intellectual disAbility Services

In cases of emergency related to mental health and/or substance use-related crisis, Philadelphia offers several options.  

988 Suicide and Crisis Lifeline

Urgent assistance is available 24/7 by calling or texting the Suicide and Crisis Lifeline at 988. This 988 team of crisis counselors will provide guidance and support for any mental health emergency including involuntary commitments, dispatching of mobile teams for face-to-face therapeutic and assessment, and outpatient resources.   

Crisis Response Centers

Crisis Response Centers located throughout the county operate 24/7 and offer emergency evaluations with a psychiatrist to help determine the most appropriate level of care and services. There are five adult CRCs available to serve city residents who require emergency behavioral health services in a safe setting.

CRCs can complete assessments of behavioral health and facilitate referrals to inpatient and outpatient settings. Additionally, they can assess substance abuse needs and help link individuals using opioids to one of the community-based medication assisted treatment (MAT) providers if appropriate. To find available MAT facilities, please visit our Medication Assisted Treatment page.

Adult Crisis Response Centers open 24 hours a day in Philadelphia

• • Einstein CRC (Germantown)
    5501 Old York Road – map
    Philadelphia, PA 19141
    215-951-8300
  • Friends Hospital CRC (Northeast Philadelphia)
    4641 Roosevelt Blvd. – map
    Philadelphia, PA 19124
    215-831-2600
  • Pennsylvania Hospital CRC (Center City/South Philadelphia)
    801 Spruce St. – map
    Philadelphia, PA 19107
    215-829-5433
  • Temple University/Episcopal CRC (North Philadelphia)
    100 E. Lehigh Ave. – map
    Philadelphia, PA 19125
    215-707-2577
  • HUP Cedar CRC – Hospital of the University of Pennsylvania
    501 S. 54th St. – map
    Philadelphia, PA 19143
    215-748-9000

Children’s Crisis Services

If a person under the age of 18 is experiencing emotions or behaviors that may cause a life-threatening injury to self or others, again, the Philadelphia Crisis Line at 988 will assist in assessment, dispatch of a children’s mobile team if needed, and/or evaluation at one of the two Children’s Crisis Response Centers.

• The Philadelphia Children’s CRC
  3300 Henry Ave., Falls Two Building, 3rd Floor – map
  Philadelphia, PA 19129
  215-878-2600

• Children’s Hospital of Philadelphia (CHOP) Behavioral Health and Crisis Center (at HUP Cedar)
  501 S. 54th St. – map
  Philadelphia, PA 19143
  445-428-5800

Assessments Centers and Crisis Response Centers

Below is a map detailing Crisis Response Center locations and regions covered. Please see full addresses and links to interactive maps for each CRC above.