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Home » mental health

988 Suicide and Crisis Lifeline

Need Help NOW?

If you or a loved one are experiencing a suicidal crisis or emotional distress
CALL 988 or (215) 685-6440

Lifeline Options for Deaf + Hard of Hearing: For TTY users, use your preferred relay service or dial 711 then 988.

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Learn more at HealthyMindsPhilly.com/988-Philly

Philadelphia County residents now have a new, easier way to connect to behavioral or mental health crisis services.

The 988 Suicide and Crisis Lifeline offers 24/7 access to compassionate, trained professionals. Callers experiencing suicidal feelings, substance use, and/or mental health crisis or any other kind of emotional distress will receive counseling, guidance, and direction for receiving prompt evaluation and treatment services.

988 serves as a universal entry point so that no matter where you live in the United States, you can reach a trained crisis counselor who can help.

What is 988?

The National Suicide Prevention Lifeline 1-800-273-TALK (8255) has been rebranded as 988.

Effective July 16, 2022, individuals who call 988 from anywhere in the United States are now directly connected to the same trained, compassionate crisis response counselors that were previously accessible through the long-standing 10-digit* National Suicide Prevention Lifeline (800-273-TALK (8255).

Like 911, the new three- digit 988 Suicide & Crisis Lifeline is designed to be an easy-to-remember number that connects people experiencing mental health crisis, emotional distress, are considering self-harm or suicide, or seeking help for their loved ones, to help.

When a person calls 988, they are automatically connected to a crisis call center. Trained crisis counselors can help immediately by talking through the situation over the phone, or if needed, sending help in the form of mobile teams that can provide in-person support. Counselors can also help by connecting the caller directly to local resources, such mental health, addiction or social services for ongoing care, and follow-up.

Who Can Call 988?

988 Suicide & Crisis Lifeline services can be used by anyone, any time (24 hours a day, seven days a week, 365 days a year), at no cost to the caller. For more information, visit the 988 Suicide & Crisis Lifeline website.

 

 

Philadelphia County residents can find additional information on how to access mental health services and resources by going to the City of Philadelphia Department of Behavioral Health and Intellectual disAbility Services website or by visiting Community Behavioral Health.

 

988 Resources

• 988 Launch: U.S. Department of Health and Human Services Secretary Xavier Becerra comes to Philadelphia to launch the transition to 988, the new national mental health crisis number
  • Remarks by Secretary Becerra | Inquirer | WHYY | Al Dia | City and State Pa. | Tribune | CBS 3 | 6 ABC | Fox 29 | Deseret News | KKTV (CBS)- Colorado Springs, Colo.
• Additional 988 Resources and information:
  • 988 Suicide and Crisis Lifeline
  • How calls are routed
  • Pa. Dept. of Human Services
• SAMHSA 988 Resources

Philadelphia Crisis Services

• 988Philly.org
• The Philadelphia Crisis Response Center (CRC) Network
  • The Philadelphia Crisis Response Center network comprises a series of psychiatric crisis centers. These centers accept walk-ins and are strategically located around the city. Click to view the Crisis Response Centers and Behavioral Assessment Centers. 

Help Yourself

• Get a checkup from the neck up with the free, anonymous self-screening tool at HealthyMindsPhilly.org

 

• The 988 Lifeline is available for everyone. Here are some ways to help you get through a crisis.

  • Make a safety plan

  • Build a support network

  • Read stories of hope and recovery

  • Learn more self-help resources here

 

Mobile Data

Crisis Line Call Data

Mobile Crisis Data

The post 988 Suicide and Crisis Lifeline appeared first on DBHIDS.

The brutal, needless killing of Tyre Nichols, a 29-year-old Black man, at the hands of multiple members of the Memphis, Tenn., Police Department this month is heart-wrenching. The body-cam footage – there are no words to describe the tragic, distressing scene.

This incident – this latest incident – serves as an all-too-real reminder that the centuries of institutional racism inherent in our nation are still part of daily life for so many, especially Black and Brown individuals, families, and communities.

I write today to add my voice to that of Philadelphia Mayor Jim Kenney and other leaders who released a joint statement following the release of the police video and to remind all people of Philadelphia that feeling overwhelmed, upset, hopeless, or depressed about incidents such as this one is understandable. It’s OK to not be OK. You’re not alone. The City of Philadelphia Department of Behavioral Health and Intellectual disAbility Services (DBHIDS) is here to help.

DBHIDS strives every day to address the traumas associated with violence. If you or a loved one are experiencing a suicidal crisis or emotional distress, call or text the new suicide and crisis lifeline at 988.

Compassionate, trained professionals are available 24 hours a day, 7 days a week. Callers will receive counseling, guidance, and direction for receiving prompt evaluation and treatment services. Callers who are deaf or hearing impaired can use their preferred relay service or dial 711 then 988.

For non-emergency care, please call the Philadelphia Community Behavioral Health hotline 24/7 at 888-545-2600. Or click to learn about other resources, such as the DBHIDS Traumatic Stress Resource Card, Violence and Trauma Toolkit, and more.

Please take care of yourself.

Thank you,

Jill Bowen, Ph.D.
DBHIDS Commissioner

The post DBHIDS Commissioner Jill Bowen Responds to Death of Tyre Nichols appeared first on DBHIDS.

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• Mental Health Services
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Home » mental health

We provide effective, compassionate care and services for children and adults with intellectual disability, mental illness, and/or substance abuse issues. Working in partnership with individuals, families, and communities, we provide an array of services to help people face the challenges of daily life and take positive steps toward recovery and self-determination. A vast network of provider agencies offers a full range of treatment options, including individual and family therapy, group therapy, and crisis intervention services to assist individuals and their families in emergency situations. Our services and supports are aimed at promoting resilience, recovery and wellness in children, youth, adults and families.

If you looking for a directory of our services, go to Network of Care. If you are unsure and need assistance about services, call 888-545-2600.

For more information about our services, see below.

Mental Health Services →

Addiction Services →

Intellectual disAbilities Services →

Children & Youth Services →

Need help?

Suicide & Crisis Intervention Hotline: 215-686-4420
Red Nacional de Prevencion del Suicidio: 888-628-9454

For non-emergencies:
Community Behavioral Health’s Member Services: 888-545-2600
A 24/7 helpline that helps direct people to available behavioral health resources, emergency services and treatment programs.

A non-judgmental “listening ear” operated by trained Certified Peer Specialists for Philadelphia Residents who are experiencing anxiety, depression, loss, stress, and other life challenges.

A resource about behavioral health and intellectual disAbility services, laws, and related news.

A resource designed to provide awareness and education on behavioral health issues and offer helpful information.

A resource supporting behavioral health evidence based practice in Philadelphia.

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Before the chilling images from the July 4 Highland Park shooting that left six dead and dozens injured outside of Chicago even had a chance to settle in our minds, the news started coming in of a shooting on the Benjamin Franklin Parkway during Philadelphia’s beloved Fourth of July fireworks show – followed by a new series of images showing thousands of people fleeing in panic down our streets and past our landmarks.

Virtually every day – even during times of celebration – our lives are frighteningly interrupted by gun violence. This is a national and local crisis, and these experiences are compounded by the many ongoing traumas we all have been facing including COVID-19, isolation, centuries of institutional racism, economic disparities, and more.

I write today to remind you that – especially in a time like this – many may feel overwhelmed, upset, confused, or fearful. You truly are not alone. The City of Philadelphia Department of Behavioral Health and Intellectual disAbility Services (DBHIDS) and our allied provider network are here to help.

I urge you to take advantage of the many resources available to you as outlined in the support card, “Have You Experienced Traumatic Stress?” and at dbhids.org/boost.

Or call (888) 545-2600 to be connected to support; (267) 233-4837 for our Network of Neighbors initiative to help communities respond to trauma; or the Philadelphia Crisis Line at (215) 685-6440 for behavioral health crisis support.

The regularity of these events is heartbreaking. The untold impact it has on each of us – including Philadelphia youth and families, so many of whom attended these celebratory July 4th events – cannot be ignored. But DBHIDS stands ready to help. We remain committed to serving individuals and communities, especially in these challenging times, so that all Philadelphians can thrive.

Thank you,

Jill Bowen, Ph.D.
DBHIDS Commissioner

From the City: July 4th shooting on the Parkway: Information and resources for residents

The post DBHIDS Commissioner Statement on Incident During Philadelphia’s July 4 Celebration appeared first on DBHIDS.

Unprecedented. Overwhelming. Heartbreaking.

The words are beginning to feel overused as shootings – some coordinated attacks, some sudden flares of gunfire – continue unabated in our streets, businesses, and schools.

This past weekend, three people lost their lives and 11 more were injured in a mass shooting near South and Second Streets. The senseless tragedy taking place in such a popular and familiar location is chilling.

The City of Philadelphia Department of Behavioral Health and Intellectual disAbility Services (DBHIDS) recognizes that traumatic events such as these can have lasting and significant effects.

But please know that many may be feeling afraid or concerned right now. It’s OK to not be OK. You’re not alone. DBHIDS is here to help.

DBHIDS’ trauma support services, including the Network of Neighbors, and multiple community engagement programs and collaborations, can help you process the impacts of trauma and connect you with appropriate support. Click for details.

Children and parents can access multiple supports and services, including Student Assistance Programs, Children’s Crisis Response Centers, the Philadelphia Alliance for Child Trauma Services (PACTS), and more. Click for details.

In addition, SAMHSA, the Substance Abuse and Mental Health Services Administration, has developed a number of resources to help individuals, families, neighborhoods, and communities cope with mass shootings. Click for details.

DBHIDS, along with the City of Philadelphia and our network of provider partners, have developed these supports and others to help people in need. Visit our Boost Your Mood page at DBHIDS.org/Boost for easy access to the above resources as well as additional tip sheets, phone numbers, expert advice, a free and anonymous self-assessment tool, and more. Or call member services at 888-545-2600 to be connected to support and treatment. Those in need of immediate support can always find help by calling the Philadelphia Crisis Line at 215-685-6440.

Thank you,

Jill Bowen, Ph.D.
DBHIDS Commissioner

The post DBHIDS Statement on Fatal Shootings Near South Street appeared first on DBHIDS.