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EMERGENCY (215) 686-4420
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Community Behavioral Health is hosting its inaugural Compliance Forum. The forum is designed to provide an opportunity for the CBH Compliance Department to share information related to: relevant current compliance trends,implementing effective compliance plans, and best practices. We will have several dynamic speakers with a broad range of compliance experience. This will also be an opportunity to provider staff to network and share ideas.
In order to deliver the highest quality of care for people seeking addiction treatment, the Office of Addiction Services and DBHIDS employ a rigorous evaluation and compliance process for its internal staff and external provider network. This process ensures all care providers, operations, and services:
The Integrated Monitoring Team (IMT), in conjunction with CBH and DBHIDS Program Analysts, has responsibility for agency regulatory and contractual compliance. Activities include:
The Compliance Department is comprised of three distinct yet integrated units: the Routine Investigative and Training Unit (RITU), the Special Investigative Unit (SIU), and the Network Personnel Analysis Unit (NPAU). The RITU is charged with conducting ‘routine audits’ on all CBH providers and also for ensuring that effective training related to fraud, waste and abuse is provided to CBH, DBHIDS, and provider staff. The SIU conducts targeted audits based on tips from a number of internal and external sources and assists providers, as needed, with self-audits. The NPAU leads periodic audits of provider staff files to assure that the requirements associated with delegated credentialing are being met. NPAU staff are also responsible for maintaining the Manual for the Review of Provider Personnel Files, and for analyzing data to identify potential staffing gaps and/or training issues within the system.
Compliance News and Resources
Network Personnel Analysis Unit
Routine Investigations and Training Unit
Special Investigations Unit
Publications
MENTAL HEALTH DELEGATE HOTLINE
Phone: 215-685-6440
7 days a week/24 hours per day
NEED HELP NOW!
CBH non-Emergency Services
24/7 Hotline: 888-545-2600
TTY number: 888-436-7482
INTELLECTUAL DISABILITY SERVICES
Phone: 215-685-5900
CBH COMPLIANCE HOTLINE
Report fraud, waste and abuse:
Phone: 800-229-3050
Email: cbh.compliancehotline@phila.gov
HOMELESS OUTREACH HOTLINE
Phone: 215-232-1984