Department of Behavioral Health and Intellectual disAbility Services

A Commitment to the Highest Standards

In order to deliver the highest quality of care for people seeking addiction treatment, the Office of Addiction Services and DBHIDS employ a rigorous evaluation and compliance process for its internal staff and external provider network. This process ensures all care providers, operations, and services:

• Maintain the highest ethical standards
• Provide professional, responsible and compassionate care
• Compliance with all local, state and federal laws/regulations
• Demonstrate financially responsible stewardship in the delivery of contracted services

The Integrated Monitoring Team (IMT), in conjunction with CBH and DBHIDS Program Analysts, has responsibility for agency regulatory and contractual compliance. Activities include:

• Quarterly site visits
• Regular assessments of service delivery, staff qualifications and program safety
• Sharing reports and findings with various DBH/MRS leaders and departments
• Providing training and technical assistance to agencies in need of assistance with compliance