March 30, 2020
COVID-19 is a national public health threat to all people of every community, regardless of race, ethnicity, gender, sexual orientation, or language capability. There have been reports nationally of individuals of Asian descent being targets of harassment because the virus is believed to have originated in China.
The mission of the Department of Behavioral Health and Intellectual disAbility Services (DBHIDS) is to educate, strengthen, and serve individuals and communities so that all Philadelphians can thrive. We envision a Philadelphia where every individual can achieve health, well-being, and self-determination. To ensure alignment with our mission and vision, DBHIDS will not tolerate any form of harassment or racial discrimination.
The disease does not discriminate based on nationality, and neither do we.
To support immigrant and refugee communities throughout the City of Philadelphia, DBHIDS Diversity Equity and Inclusion (DEI) Team will continue identifying services needs and explore opportunities to further align coordinate, and/or integrate services.
Language Access Services: It is the responsibility of DBHIDS staff to identify and provide quality interpretation services to members with Limited English Proficiency (LEP). No person shall be denied services based on their language of preference and all attempts will be made to connect LEP persons to linguistically appropriate interpretation services.
For in-person interpretation and document translation, please send via Protected Trust email to CBH.Interpretation.Services@phila.gov
Resources & Information
MENTAL HEALTH DELEGATE HOTLINE
Phone: 215-685-6440
7 days a week/24 hours per day
NEED HELP NOW!
CBH non-Emergency Services
24/7 Hotline: 888-545-2600
TTY number: 888-436-7482
INTELLECTUAL DISABILITY SERVICES
Phone: 215-685-5900
HOMELESS OUTREACH HOTLINE
Phone: 215-232-1984
Trauma Informed Services, please contact Network of Neighbors Trauma:
Kamela Johnson at (267) 233-4871, orΒ kamela.johnson@phila.gov
For Online Screening and Information, visit Heathy Minds Philly.
Any questions around Immigrant/Refugee Affairs and Language Access Services, please contact Sarorng Sorn, Director of Immigrant/Refugee Affairs and Language Access Services at:
For any type of harassment or discrimination issue, please visit or contact Philadelphia Commission on Human Relations at:
601 Walnut Street
Suite 300 South
Philadelphia, PA 19106
Phone: 215-686-4670