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Resource Guide
The City of Philadelphia’s Department of Behavioral Health and Intellectual disAbility Services offers resources, services, and advocacy through a strong partnership with a network of healthcare providers to help people, whether they are uninsured or under-insured, lead a fulfilling life in a supportive community free of stigma.
888-545-2600
Emergency Hotlines*
- National Suicide Prevention Lifeline 800-273-8255
Veterans dial 1 - Mental Health Crisis Line 215-685-6440
- Child Protective Services 215-683-6100
- Adult Protective Services 877-401-8835
- Domestic Violence Hotline 866-723-3014
- Homeless Outreach Hotline 215-232-1984
Intellectual disAbility Services
- Main office 215-685-5900
- Emergency line 215-829-5709
Substance Use Treatment
- Community Behavioral Health* 888-545-2600
Behavioral health services for Medicaid recipients - Behavioral Health Special Initiative (BHSI) 215-546-1200
Substance use services for those under and uninsured - Council on Compulsive Gambling 800-848-1880
- Philadelphia Recovery Community Center 215-223-7700
Supportive services in a community-based setting
*Available 24 hrs a day, 7 days a week.
24 Hour Services
For immediate help, call 215-686-6440 or visit a crisis response center in your area:
- Friends Hospital
4641 Roosevelt Blvd.
215-831-2600 - Einstein Medical Center
5501 Old York Rd.
215-951-8300 - Pennsylvania Hospital Crisis Response Center
234 S. 8th Street
215-829-5433 - Philadelphia Children’s Crisis Response Center
(Children and Adolescents)
3300 Henry Ave., Falls Center 2, Suite 3N
215-878-2600 - Episcopal Hospital
100 E. Lehigh Ave.
215-707-2577 - NET Access Point
(Opioid Treatment)
499 N. 5th St.
844-533-8200
Online Services
- Healthy Minds Philly A friendly, no-cost resource to support the wellness of all Philadelphians. Features include 24/7 online behavioral health screening, access to Mental Health First Aid trainings, and comprehensive resources.
- Community Behavioral Health Philadelphia’s comprehensive behavioral health managed care system for Medicaid recipients. CBH is a diverse and innovative organization that supports wellness, resiliency, and recovery for all Philadelphians.