The Need to Prioritize Patient-Centered Care as an Outcome of Inpatient Psychiatric Care Treatment: Implications for Safety and Post-Discharge Outcomes of Care
July 15 @ 12:00 pm - 1:30 pm
The program will first discuss the importance of patient-centered care in inpatient psychiatry in terms of safety (e.g., use of restraint and seclusion), for which there is robust evidence. The program will then discuss the literature on implementation of patient-centered care at the organizational and policy level. The program will further discuss other potential benefits of patient-centered care on post-discharge outcomes (e.g., trust, outpatient engagement) using findings from a recently fielded survey to former patients and will discuss the potential utility of incentivizing performance on the process of patient-centered care in motivating transformational change, as opposed to centering measurement only on outcomes of restraint, seclusion, 30-day follow-up, and readmission.