24-Hour Suicide Prevention and Crisis Intervention Service
Help is available 24 Hours a Day, 7 days a week
DBHIDS operates a 24-hour call center to assist people and their families with behavioral health crises.
Callers needing help or persons wanting to obtain help for others can call 215-686-4420 at any time of the day or night for the following problems:
Feelings or thoughts of wanting to harm themselves or others
Feelings of hopelessness, worthlessness or that no one cares about them
Difficulty dealing with various life stresses
Addictions and substance use problems
Other emotional issues or stresses
Compassionate, trained professionals answer all calls 24-hours a day, 7 days a week. Callers will have the opportunity to discuss their problem and will receive appropriate counseling, guidance, assessment and referral for prompt treatment or other services if necessary.
Help is just a phone call away—–215-686-4420
24/Hr Suicide Prevention and Crisis Intervention Service 215-686-4420
National Suicide Prevention Lifeline 1-800-273-TALK(8255)
Red Nacional de Prevenci’on del Suicidio 1-888-628-9454
Additional Services: Various training and educational presentations are available to professional agencies and the public pertaining to accessing and utilizing the various behavioral health crisis intervention services that are available from the Acute Services Unit.
The Philadelphia Crisis Intervention Team (CIT) is a coordinated effort among the Philadelphia Police Department, the Philadelphia Department of Behavioral Health and Intellectual disAbility Services, Mental Health Partnerships, the Police Advisory Commission, Project H.O.M.E., the Family and Training Advocacy Center, and the University of Pennsylvania.
CIT training emphasizes the principles of violence prevention, de-escalation, and community collaboration. The purpose of the training is to promote empathy and understanding while increasing effective communication with community members when they are in some of the most vulnerable phases of their life. The training is based on a widely utilized and innovative model of crisis intervention.