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Current Positions

PROGRAM EVALUATION COORDINATOR

The Program Evaluation Coordinator provides leadership and coordination to demonstrate compliance and quality improvement initiatives under Community Behavioral Health’s Health Choices contract with the Department of Public Welfare.  This includes working with internal Directors to translate contract objectives into an annual work plan with action steps and outcomes, development of appropriate process and outcome measures; development of reliable data collection tool; assessment of logistics and process development for primary data collection; preparation and conducting of workshops on evaluation and data collection; monitoring data reporting, processing data for quality assurance; providing technical assistance; preparing data for analysis; analyzing and reporting on process and outcome measures; completing quarterly and annual reviews with DPW; and submitting program evaluation reports to DPW. Designs evaluation plans, studies and root cause analyses, coordinate with Clinical Management, Medical Affairs, and Member Services regarding action steps on an ongoing basis. Prepares evaluation/performance reporting to external EQR agency (e.g. IPRO), monitors progress on action plans and complete annual reviews with external review entities (e.g. IPRO) and tri-annual reviews with external reviewers (e.g. Mercer).  Coordinates and report on corrective action plans and gather evidence to demonstrate completion. Masters degree in social science (Psychology, Sociology, and Public Health), health sciences (Nursing, Social Work, Clinical Psychology), or similar field. Master-level Nursing Degree preferred (license required). Three to five years experience in healthcare industry (preferably managed care), social services or public health field. Two years project management or supervisory experience. Experience in either teaching or consulting in clinical research preferred. Knowledge of behavioral and physical health care from a clinical perspective. Knowledge of NCQA, Joint Commission, or other healthcare/insurance accreditation bodies along with knowledge of compliance and quality improvement strategies. Experience in database management, data manipulation and reporting, preferably with SQL, SPSS or Excel. Experience in data collection design as related to process improvement and quantification of quality issues. (Salary Range: $55,840 - $74,833)


HEALTH CENTER INSURANCE COUNSELOR SUPERVISOR

The Health Center Insurance Counselor Sepervisor will promote all activity at the Health Care Centers that leads to patients receiving Health Insurance benefits to which they are entitled.  To accomplish this, the supervisor will train, supervise and provide administrative direction to the counselors. Provides administrative oversight, and programmatic and operational supervision to the Benefits Counselors. Trains Benefits Counselors on the resources to utilize in order to obtain health insurance for patients.  Emphasis will be placed on supporting patients in overcoming personal, bureaucratic and technical obstacles to the receipt of benefits. Develops and maintains a sophisticated understanding of all insurance programs relevant for the patients of the City’s Health Care Centers.  Develops and maintains relationships with County Assistance Office and other administrators of Health Insurance programs as necessary. Acts as the contact person between the Health Care Centers, the Department of Behavioral Health and Intellectual disAbility Services, Community Behavioral Health, and health insurance programs as necessary. Prepares regular reports, maintains necessary databases, presents data and analysis as necessary. Submits monthly reports detailing number of clients interviewed, number of applications submitted, number of applications approved and estimated revenue generated by counselor to senior management at AHS, Health Department and CBH. High School diploma or equivalency and some college required.  Bachelor’s degree preferred. Minimum of two (2) years prior experience working in public health, mental health, public welfare or closely related field. Basic knowledge of Health Care Insurance Benefit programs. Excellent oral and written communication skills and good math skills. Bilingual and multilingual preferred. Must have an acceptable Motor Vehicle Report (MVR), current valid PA Driver’s License, and own transportation. (Salary Range: $41,669 - $55,840)


SENIOR DATA ANALYST

The Senior Data Analyst assumes a leadership position for the timely and satisfactory resolution of database-related problems and for the prompt response to requests for database-related information.  This position maintains communication with the state and other DBH Staff on database issues. Interviews staff, attends data-planning meetings, and examines records to gather data. Analyzes data gathered to evaluate effectiveness of controls, determine accuracy of reports, and efficiency of operations. Resolves database-related inquiries and problems from other CBH departments when Data Analyst are unable to resolve them. Coordinates projects to resolve the more broad-based problems. Creates standard reports in the IS reporting tool and upon request creates ad-hoc reports. Participates and leads studies including DPW requests as they relate to data. Participates as a team member in ongoing Data Warehouse and Business Intelligence discussion/tasks. Maintains and updates the data portion of required DPW reports. Processes external reference files into a usable format. Bachelor’s degree in a relevant field strongly preferred. Minimum of three (3) years of progressively responsible experience performing data analysis related duties utilizing SQL Server, T-SQL, reporting services, and related technologies, or an equivalent combination of qualifying education and experience. Exposure to Data Warehousing and/or Business Intelligence including OLAP technology preferred. DAMA/TDWI/Microsoft certification in data management, data warehousing, and/or MS SQL preferred. Knowledge and experience in SSIS or DTS, SQL Server 2005 and higher, SSRS, SSAS preferred. Experience in Kimball DW methodology helpful. Some programming experience required. Ability to work independently with limited supervision.


BUSINESS ANALYST

The Business Analyst role is to help CBH implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly too all stakeholders, management and partners. Analyzes business issues and challenges of CBH and the industry. Consults with CBH personnel to develop business, functional, and technical specifications and requirements for specified projects or applications. Leads Requirements meetings with internal, external and vendor personnel. Ensures issues are identified, tracked, reported on and resolved in a timely manner. Works with IT staff and vendors to develop systems or procure software to meet the project requirements. Develops test plans and leads testing efforts. Works with the Project Manager and project team to keep the project moving forward, meet deadlines and assist with problem management. Takes input from supervisor and appropriately and accurately applies comments and feedback. Consistently delivers high-quality services to clients. Bachelor’s degree in relevant field strongly preferred. Minimum of three (3) years experience performing business analyst and/or IS project management duties required. Previous experience documenting processes and procedures using Word, Excel and Visio required. Proven project management and leadership skills, including the ability to gather clear business requirements. Previous experience with relational databases (SQL Server, Access, etc.). Previous experience in the health care industry, preferred. 


PAYROLL SPECIALIST

Responsible for all functions dealing with payroll to include: processing checks, collecting time sheets and calculating employee hours paid; inputting bi-weekly payroll information into ADP payroll software; generating employee and management reports, maintaining ADP database for employee changes, liaison with ADP and interaction with employees to resolve individual payroll issues; maintaining knowledge of all payroll related taxes and regulations.  Minimum 8 yrs. related work experience; experience with computerized accounting systems, Microsoft Office, ADP  Workforce Now , strong analytical skills; Associate’s Degree preferred; American Payroll Association Certified Payroll Professional strongly preferred. (Salary Range: $39,684 - $50,648)


DATA ANALYST

The Data Analyst is responsible for the timely and satisfactory resolution of database-problems and for the prompt response to requests for database-related information. Resolves database-related inquiries and problems from other CBH departments. Gathers information as needed to respond to inquiries, including interviewing staff, attending data planning meetings, and examining records. Performs data cleanup. Creates standard reports in the IS reporting tool. Participates in outside studies including the DPW requests as they relate to data. Participates as a team member in ongoing Data Warehouse and Business Intelligence discussions/tasks. Maintains and updates the data portion of required DPW reports. Processes external reference files into a usable format. BA/BS in applicable field, or experience working in a data environment, or two-year degree with appropriate experience, or extensive experience in relevant areas. Exposure to Business Intelligence, Data Warehousing and/or OLAP technologies preferred. Experience with databases, knowledge of SQL, and some programming experience relating to data manipulation preferred. (Salary Range: $45,939 - $61,564)


CQI RESEARCH ANALYST COORDINATOR

The CQI Research Analyst Coordinator provides leadership on Continuous Quality Initiative (CQI) projects across a broad spectrum of clinical and research issues throughout the Department of Behavioral Health & Intellectual disAbilities Services (DBHIDS) in order to demonstrate clinical effectiveness of services, programs and providers and the effectiveness of quality improvement and strategic initiatives. The incumbent designs studies, coordinating with clinical, medical and member services staff regarding action steps, root cause analysis and project plans on an ongoing basis. Manage projects in collaboration with internal and external stakeholders. Lead discussion translating theory into action steps and outcomes. Serve as a consultant on all aspects of developing quality initiatives, including research on appropriate statistical measures. Provide technical guidance on data use. Assume leadership role in CQI-led committees, including the Data Steering Committee, Quality Council, and the Evaluation Center. Maintain oversight, provide training and project management supervision for CQI Analysts, other DBHIDS Analytic Staff as necessary to ensure high quality output from analytic and quality improvement initiatives. Ph.D in Clinical Psychology or Nursing. Five+ (10+ preferred) years or more data and analytic experience in healthcare industry, (managed care experience a plus) Expertise in use of relational databases/data warehouses required, preferably using claims data. Five+ years or more project management experience. Experience in either teaching or consulting in research and statistical design methods and applications. Expertise in database management, data manipulation and reporting, preferably with SQL, SPSS, or SAS. Supervision experience of these areas required. Working knowledge of Microsoft Office applications. Expertise in measurements for quality oversight and clinical outcomes.  Experience in managing multiple concurrent projects including evaluation teams.


DIRECTOR OF PSYCHOLOGY

The Director of Psychology supervises CBH Psychologists and provides management oversight of the psychology function to ensure that best practices are being achieved and that administrative protocols are being followed.  Provides senior level guidance to psychologists and clinical teams in overseeing the delivery of care. Provides clinical supervision to Psychologists and supervises functions related to Psychologists, including scheduling, performance, and recommending employment related issues such as hiring, termination, etc. Evaluates requests for services in accordance with medical necessity criteria. Provides consultation to care management clinicians and other clinical staff. Plans for psychology initiatives within CBH. Conducts reviews of first level grievances in accordance with Act 68. Participates in second level grievance hearings, as appropriate. Reviews all authorization requests for Psychological Testing in accordance with CBH Policy. Attends BHRS interagency meetings, as needed. Participates in complaint hearings as needed. Collaborates with Clinical Management and Member Services on clinical matters, program development and evaluation. Interacts with Provider Operations, Member Services, and Clinical Management to provide support around grievance/complaint issues and clinical issues. Licensed Psychologist in the Commonwealth of Pennsylvania; Ph. D. or Psy.D required. Minimum of five (5) years post-licensure administrative experience in a clinical setting. Solid assessment skills, including familiarity of the DSM and mental status exam. Knowledge of medical necessity criteria and Pennsylvania Client Placement Criteria. Understanding of the Behavioral Health System, in the areas of case management, treatment planning, service planning and integrated systems of care. Knowledge of community based resources in Philadelphia. Familiar with Medicaid. A demonstrated ability to work cooperatively and communicate effectively, both within the Behavioral Health System as well as with a wide variety of individuals and agencies representing varying treatment providers. Experienced in psychological testing methods across all age groups. Demonstrated leadership ability. Candidates interested in this position may submit a resume and cover letter directly to mark.levesque@phila.gov.



 

 



***Employment at CBH requires Philadelphia Residency***

 

 

 

 
 
 
 
 
 
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